POSITION PURPOSE
The Marketing and Management Development Coordinator / Assistant Store Manager / Manager in Training is a dynamic role that supports the seamless integration of digital and brick-and-mortar operations, while also stepping into a leadership capacity by managing store operations in the absence of the Store Manager. Reporting directly to the Store Manager(s) with a dotted-line report to the Operations Manager, this position focuses on operational excellence, staff training, customer service, and professional growth into a management role. 

POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Staff Training: Educate brick-and-mortar staff on digital adjacent store operations, such as fulfilling eCommerce orders, to ensure smooth integration of online and in-store workflows. 

• Special Projects: Handle special projects as assigned, demonstrating flexibility and a proactive approach to supporting store and company objectives. 

• Team Leadership: Act as a Manager in Training by working closely with the Store Manager(s) to develop key leadership skills, including team management, problem-solving, and operational decision-making. 

• Leadership Development: Take on responsibilities of an Assistant Store Manager, including supervising team performance, addressing operational challenges, and contributing to store success. 

• Store Leadership: Manage daily store operations when the Store Manager is not present, ensuring a smooth and efficient operation while maintaining excellent customer experiences. 

• Inventory Management: Participate in cycle counts to ensure accurate inventory tracking and support operational efficiency. 

• Event Support: Assist the Workplace Fit & Expo Manager with outside brick-and-mortar sales events, contributing to successful community engagement initiatives. 

• Customer Service: Manage the central inbox, responding to customer service requests efficiently and professionally to uphold the brand’s high service standards. 

• Order Management: Track, fulfill, and resolve EDI dropship orders to maintain customer satisfaction and operational accuracy. 

• Coordinate and lead group runs from the store as requested
• Perform other duties or special projects as assigned

 

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• High school diploma or equivalent
• 1+ years of retail sales experience

OTHER SKILLS and ABILITIES

• INTEGRITY              Professional, friendly and respectful attitude toward customers
• TRUST                      Ability to work effectively in a team atmosphere
• HUMILITY                 Ability to learn and adapt to new situations
• DISCIPLINE             Taking the Initiative to execute within the parameters of Athletic Annex common goals and values
• PASSION                  Enthusiasm for running and walking and a desire to help runners and walkers meet their needs
• LOYALTY                 Dependable in attendance